PTS Customer Service Office Duke Clinic


  • Customer Service Center, room 04230 Duke Clinic, next to the Medical Center Bookstore.Open Mon. - Fri. 9:00 a.m. - 5:00 p.m. Use Parking Garage 1 on Trent Dr.; an hourly rate applies.
  • Parking and Transportation Services Office, 302 Science Drive, on the ground level of the Science Drive Garage, open 9am - 5pm Monday through Wednesday.  The office will be closed on Thursdays and Fridays during the summer months.  Customers who need personal assistance on those days should visit our Customer Service Center at Room 04230, Duke Clinic from 9am to 5pm Monday through Friday.

    Enter the garage from the Thomas Center driveway off Science Drive; pull a ticket to enter. To avoid a parking fee, ask a customer service representative for a validation ticket to use when leaving the garage.

As a reminder, check out the rest of this website for answers to questions and other parking information.  Occasional parking permits can be purchased at My Parking Account.

Accessible Parking and Transportation

Detailed information about parking and transit accessibility services is found here.

Parking and Enforcement

When inquiring about parking, please write or call 919-684-7275. For enforcement requests, write or call 919-684-7275.

Transit (Bus) and Fleet Operations

Contact Transit and Fleet Operations at tranpark@duke.eduor 919-684-2218. When sending an email, please include "Transit" in the subject line.


To make parking arrangements for an event, read about event parking and requests and submit the online form. For questions, contact our events coordinators at 919-681-4014.

Alternative Transportation Options

Duke offers a number of commuting options. For questions, call 919-684-7275.

Van Services

Duke Vans provide after hours services on request. Call 919-684-2020.

Please note that we do not transport patients.  Please call 919-684-5577 for patient assistance.

Mailing address

Box 90644 Durham, NC 27708-0644