All Duke garages are equipped with automated pay stations. Before returning to their vehicle, visitors should pay for their parking using one of the pay stations. This video explains how to use the pay stations. Pay stations accept cash, credit, debit, and validations. Validations have replaced Duke parking discount coupons; if you need to exchange coupons for validations, please visit a Parking & Transportation office or see an attendant in the garage.
Departments and non-Duke entities may purchase validations to provide to visitors. Patients and families of Duke inpatient facilities may purchase validations at a discount. If you have any questions regarding the information below, please contact us at firstname.lastname@example.org.
Validations are issued as single use magnetized tickets or scannable multi-use passes.
- Tickets are encoded using a magnetic strip, similar to that on a credit card. If placed near a magnetic field, the magnetic strip may become demagnetized. To help ensure your ticket works properly, protect it from computers, hospital equipment, etc. Tickets are inserted into the pay station and are not returned (single use).
- Multi-use passes are issued on business-card size stock and can be scanned at the pay station. The number of valid uses is printed on the pass.
Note: Validations have an expiration date. To exchange an expired ticket for a valid one, please see the attendant near the garage exit.
Duke Departments and Non-Duke Entities: Ordering Validations
Duke departments and non-Duke entities may purchase validations to provide to visitors. To order validations, complete the on-line request form and follow the instructions provided; IR forms are not accepted. Since validations have cash value, they will not be mailed.
Note: Departments may exchange expired validations for valid ones; limit per fiscal year is thirty (30).
Non-Duke entities may pay with a credit card when picking up their order. Please do not include credit card information on the order form.
Patients and Families: Purchasing Discounted Validations
Patients and their families may purchase discounted single use tickets or multi-use scannable passes. Single-use tickets are available for $5.00 each at the Duke Clinic Customer Service Center beside the Medical Center Bookstore and at the Belk Cancer Center. Five-use scannable passes are sold between 9:30am -12:30pm Monday through Friday at the Gift Shop located in the lobby of Duke Hospital at 2301 Erwin Road and at the Duke Clinic Customer Service Center between 7:30 a.m. to 5 p.m. Monday through Friday.
Important! Duke faculty, staff and students, affiliates and contractors are not eligible to purchase or use discounted validations.