FAQ: Parking Subsidy Program for Employees

Why is Duke introducing a subsidized parking program for employees?

Duke is introducing the subsidized parking program to provide additional financial support for employees making $83,200 or less to promote a more affordable and equitable environment for employees who are required to work on Duke’s main campus in Durham, N.C.

Why was $83,200 chosen as the threshold for eligibility in the parking subsidy program?

The annual pay threshold was chosen to be inclusive of the many essential service and clinical roles that are critical to supporting Duke’s operations on campus.

What types of pay are included in determining the annual $83,200 threshold?

The $83,200 threshold includes base pay for employees who are regularly scheduled to work at least 30 hours/week per year. It does not include overtime, premium pay, shift differentials or other supplemental payments.

Why was $30 set as the monthly subsidy maximum?

The subsidy was based on approximately half of the average permit cost for employees making $83,200 or less per year.

If I receive a pay adjustment and my annual pay exceeds $83,200, when does the subsidy end?

Eligibility will be assessed annually during the enrollment period for the new permit year that begins in August.

Will I be guaranteed a parking space if I’m eligible for a subsidy?

No, parking spaces will be allotted based on availability.

If no spaces are available in my parking area of choice, can I join a waitlist?

Yes, you can join up to two waitlists for most locations and identify a priority for the lot of first preference.

If I am eligible for a parking subsidy but no parking space is available, can I get the $30 per month in my paycheck?

No, this program does not provide the subsidy or payments directly to individuals.

If I already have an annual permit, can I change to a lot closer to my worksite now that it is more affordable?

Current permit holders will be allowed change lots during the new annual enrollment period for the next permit year. This will occur in June and/or July.

If I change jobs at Duke, can I change to a lot closer to my new worksite before the annual enrollment period?

Yes, changing parking lots is allowed is you change jobs/worksite on Duke’s campus. Contact Parking & Transportation to provide documentation of the change and inquire about available parking options.

How does the program affect our climate commitment goals?

The program is not expected have a substantive impact on Duke’s climate emissions. Since the pandemic, single-vehicle commuters at Duke have been reduced from 79 percent in 2020 to 28 percent in 2022 as more employees have transitioned to remote work. In addition, to promote broader adoption of alternative transportation, Duke will offer full-time registered bike commuters 3 free flexible parking passes per month a $30 value. Duke also plans to continue providing the GoPass program for GoTriangle and GoDurham when and if the current fare-free policy ends.

How do I review my scheduled work hours or pay to determine if I’m eligible for the subsidy?

You can review your rate of pay and work schedule online via the Duke@Work self-service website. After logging in, choose the "My Info" tab and then select "View Summary of my Personal Information" under the "My Profile" heading.

Who should I speak to if I have a question regarding my scheduled work hours or pay?

Your department Payroll or HR Representative is best able to answer your question regarding your hours and/or pay.

Is there a resource I can call to see if I’m eligible?

Duke employees earning an annualized base pay of $83,200 or less are eligible for the parking subsidy. Parking and Transportation does not have access to salary information, but the Parking and Transportation customer service representatives can confirm whether an employee is eligible for the subsidy program, which is based on other criteria. Call 919-684-PARK (7275) or email tranpark@duke.edu for more information.

I need assistance in identifying my department payroll representative. Who can I contact?

This information is also on-line via the Duke@Work website under the “My Profile” tab. If you are having difficulty navigating to the right spot on-line, the Human Resource Information Center at 919-684-5600 can assist you in identifying your departmental payroll contact.

Why do I have to pay to park at Duke?

Duke's parking and transportation system is large, complex, and dynamic. Duke invests millions of dollars to provide service to students, employees, visitors and patients each year. The revenue from permits helps ensure parking garages and lots are maintained and upgraded, and investments are made in technology to serve our community.

Are students included in this monthly subsidy program?

The monthly subsidy program is managed through payroll deduction for employees. Most students pay for parking on an annual basis as part of fees associated with their program of study. Duke has reduced parking permit rates for graduate students for the 2022-2023 academic year and is continuing to assess options for the future.