Lyft Rides Program
Notice: The Lyft program is being reorganized for the fall 2020 semester. We look forward to resuming this innovative service soon, so please check back often.
Through a pilot program with Lyft, Duke University will cover the transportation costs of certain Lyft rides that Duke students and employees can take to and from the following designated locations:
- Duke Lemur Center: 3705 Erwin Road
- Duke Campus Farm: 4934 Friends School Rd
- Duke Forest Shepherd Nature Trail: NC-751 (students only)
As a condition of participating in this pilot program, any person riding in Lyft vehicles as part of the Lyft Ride Program must read and agree to the terms of the program and the waiver and release.
How it Works
This pilot program operates Monday through Friday from 6:00 a.m. to 8:30 p.m. Here's how it works.
Guests requiring an accessible vehicle should contact Duke Transit at (919) 684-2218.
Terms of Lyft Rides Pilot Program
If a student or employee signs the waiver and release, Duke will give the user a unique promo code, which will provide the Duke User transportation to one of the approved areas.
Each Duke student or employee who participates in a ride pursuant to this pilot program is deemed to be a “Duke User” and is required to and agrees to sign the waiver and release, even if such Duke User joins other Duke User(s) in an approved ride and does not personally access the Lyft App.
Duke will directly pay Lyft fees for rides to any designated locations listed above as long as the ride originates and terminates on West campus at the Bryan Center bus stop on Science Drive (2335+46 Durham, North Carolina). Rides must be requested and completed through the Lyft app, directly between Duke's campus and the designated locations, and within hours established by Duke. Duke will not pay tips related to any completed rides. Any tips paid by Duke Users through the Lyft App for completed rides will be billed to the passenger's personal Lyft account.
Please use the promo code from your signed waiver in the Lyft app. You must adjust your Lyft account e-mail address to your @duke.edu account to take advantage of the complementary rides.
For a complete set of instructions, see How it Works.
Ride-hailing/Taxi Drop-off and Pick-up Zones
Duke has implemented access restrictions at the following four locations, where drop-off and pick-up is prohibited for all private taxi companies, Uber, Lyft and other ride hailing services from Monday through Friday, 7:00am - 8:30pm.
- West Campus Bus Stop
- Bryan Center Circle
- Research Drive Circle
- East Campus Bus Stop
Riders should choose an alternative pick-up/drop-off location during weekday restricted periods. See suggested areas here: Ride-hailing Locations
Drivers in violation of the weekday restrictions will receive a $250 fine.
Restrictions are also in effect for special events, including football games and weekend performances at Baldwin Auditorium. The nearest drop-off and pick-up location for football games is the Science Drive visitor lot, adjacent to the entrance of the Fuqua School of Business. Attendants will be at the lot to grant access to drivers. For Baldwin Auditorium events, the pick-up/drop-off location is Asbury United Methodist Church, 806 Clarendon St.