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Appealing a Parking Ticket

Appeals should be submitted electronically. 

Duke staff, students and visitors may appeal on-line.  If you are affiliated with Duke University, please have your NetID and password available.  Visitors will create a guest account.  You may amend your appeal with attachments or supporting documents (photos, sketches, repair bills).

Only appeals received within 15 calendar days from the date of the violation will be reviewed.

Appeals are reviewed by an Appeals Committee at a weekly or biweekly meeting (3:00 p.m. on alternating Tuesdays and Wednesdays). The Committee is comprised of employees and students from the Duke Community. Employees are volunteers, and students are appointed by DSG or GPSC. Although PTS provides information and support, appeal decisions are made independently by the voting members of the Committee.

Appellants have the option of scheduling an oral appeal to address the Appeals Committee in person. It is the appellant's responsibility to schedule an oral appeal by calling (919) 684-7275 immediately following submission of the on-line appeal.

The Appeals Committee considers all available information during the adjudication process. That includes information provided by the appellant, the issuing officer's statement, an appellant's parking history, and the Duke University Parking Policies.

Appeal results will be mailed or e-mailed, as specified by the appellant. Notification can be expected within one to three weeks from the time of submittal.

The decisions of the Appeals Committee are final. There is no re-appeal process.

Some suggestions for writing an appeal:

• Keep the explanation as short as possible while still providing pertinent information
• Be honest
• Consult the Parking Policies to ensure your appeal is well-founded and that you are familiar with the violation for which your vehicle was cited

The following are not usually acceptable reasons for dismissing a citation:

• Lack of knowledge of the regulations.  For example, new to campus or have not reviewed regulations
• Other vehicles were parked improperly
• Only parked illegally for a short period of time
• Stated failure of enforcement staff to ticket previously for similar offense
• Late to class or appointment
• Inability to pay the amount of the fine
• No other place to park

- If you are unable to appeal on-line, please obtain a written appeal form here.