Uber Rides Program: How it Works

Through the 2016-17 academic year, Duke and Uber are offering access to the following locations at no cost to students and employees.

  1. Duke Lemur Center: 3705 Erwin Rd
  2. Duke Campus Farm: 4934 Friends School Rd
  3. Emily K Center: 904 W Chapel Hill St
  4. Durham Crisis Response Center: 206 N Dillard St
  5. El Centro Hispano: 2000 Chapel Hill Rd, #26a
  6. Durham Nursing & Rehab Center: 411 South LaSalle St
  7. Durham Animal Protection Society: 2117 East Club Blvd

Rides requested on the special 'Duke' option in the Uber app will be billed to the University, and need to meet the following conditions:

  • The ride must begin on West, Central, or East Campus and end at a designated location (listed above) or vice versa.
  • Rides must be completed under the 'Duke' option in the Uber app. To access this option, please adjust your Uber account e-mail address to your @duke.edu account and enter the the promo code, then slide the selection bar on the request screen to the "Duke" view.
  • The program operates 7 days a week from 6:00 a.m. until 8:00 p.m. with extended service on Saturdays and Sundays until 8:30pm. You will not be able to request a ride under the 'Duke' option outside of these times.
  • Guests requiring an accessible vehicle should contact Duke Transit at (919) 684-2218.

The ride must begin on West, Central, or East Campus and end at the Duke Lemur Center or Duke Campus Farm, or vice versa.

For New Users

From your mobile device or computer, head to get.uber.com and create an Uber account with your @duke.edu e-mail address. Then, after your account is created, enter the promo code under the 'Promotions' section in the app. You can download the Uber app on iOS or Android.

For Existing Users

Before starting, check to see if your Uber e-mail address is your @duke.edu address. If it is, enter the promo code in the 'Promotions' section in the app. That's it! You should now see the 'Duke' vehicle option in the app when requesting rides on campus - remember to slide the marker to the "Duke" view to take advantage of complementary rides.

If you do need to change your e-mail address you can do this one of two ways:

On your phone:

  1. Open the Uber app
  2. In the menu, open 'Settings'
  3. Tap 'Edit Account' and enter your account password
  4. Update your e-mail address to your Duke.edu address
  5. Open the 'Promotions' section and type in the promo code

Uber Settings page

On your computer:

  1. Go to riders.uber.com and log in to your Uber account
  2. Under 'Profile', change your account email address to your Duke.edu account
  3. Under the 'Payment' section, enter the promo code and hit apply

Uber Profile page

Once you've changed the email address on file, you can enter the promo code under the 'Promotions' section in the Uber app, or tap here from your mobile device to automatically input the code.